Thesis’s Customer Success team has ownership of partnering with our customers and helping them to achieve their desired outcomes byway of Thesis products and services. This is accomplished by understanding and gaining knowledge of our customer’s use-cases and objectives.

By obsessing over our customers, we build lasting relationships, great user experiences and innovate new ways to enhance our products and workflows. With our customer journeys in mind, we are seeking individuals who are service driven, can anticipate customer needs and assist Thesis in separating itself in the market place by delivering top notch service.

The role of Thesis Support is to ensure customers are getting the most out of Thesis by resolving issues timely and with quality. Acting as the voice of the customer as well as advocating for customer needs to minimize effort and improve productivity is something we take great pride in.

Thesis support is a critical part to the overall success of the organization, so if you want to work for a customer centric company you are in the right place. Successful candidates will have the opportunity to contribute to delivering great customer experiences resulting in increased satisfaction.