Raymonde Murphy
Product Manager – Product• Experienced programme/project manager responsible for the delivery of major projects running concurrently.
• Experienced Head of Service with extensive strategic and leadership skills
• Customer focused to deliver projects within tight financial and resource constraints.
• Extensive software development and integration experience
• Highly experienced in classroom design with practical use of same through teaching.
• Extensive experience in client management with keen influencing and persuasive skills
• Experienced in the delivery of 24/7 services to a world wide customer base
• Orientated towards change and continuous process improvement while ensuring services provision. Works very closely with the business units to fully understand their needs and assist with initial process development as well as improvements to existing processes.
• Experienced in commercial and educational sectors.
• Proven programme and project manager ability to ensure projects are delivered to agreed milestones, resource envelopes, budgets and realisation of identified benefits.
• Project experience using Prince 2 and Agile
• Experienced in working with Internal and External Auditors to ensure compliance
• Extensive experience in the management of third party suppliers to deliver infrastructure, software and projects to budget, scope and timescales
• Experienced in the full procurement exercise using National, Scottish and local frameworks
• Effective communicator, both oral and written, at all levels of an organization including presentations to varying group sizes from small to large (300+)
• Expert user of Microsoft project for project documentation and control
• Diplomatic and assertive to ensure project/programme delivery
• Delivery of student related systems including student record, VLE and student portals.